Most of the NRI families we work with know Gurgaon well. They grew up nearby, their parents still live here, or they spent their first working years on Golf Course Road before moving to Singapore or London. What they lack is time on the ground. A purchase that a local buyer would make over several weekends of site visits has to happen across video calls, one short trip and a good deal of paperwork sent by courier. It can be done well. It needs a clear order of work and the right person in each role.
Shortlisting from abroad
We start with a long conversation about how the home will be used. A family planning to move back in a few years wants something different from one buying a home for parents, or one that will be leased until the children finish school. That answer narrows the corridor before it narrows the project.
From there we send a short list, usually four or five projects, with the registration details, the completion date, carpet areas and the developer's published price where there is one. Every project should be registered under RERA, and we check that first. We would rather send fewer options with more detail. A list of fifteen sent to someone in another time zone tends to stall, because nobody can visit fifteen sites.
Site videos and the one trip that matters
For each shortlisted project we record walk-throughs on site: the approach road as it actually is, the sample flat if one exists, the view from a mid-floor if the tower is up, and the plots around it. Renders show what the developer intends. A phone video shows what is there today.
Videos usually get a family down to two or three serious options. We still suggest one visit before signing, ideally timed with a trip home that was already planned. A single afternoon in a sample flat settles questions that weeks of calls could not.
Power of attorney, and your own CA and lawyer
Many NRI buyers cannot be present for every signature, so a power of attorney often comes into the picture, usually in favour of a family member in India. How it is drafted, where it is executed and how it is attested or registered are legal questions. The answers depend on the country you live in and what the document needs to cover, and they belong with your own lawyer.
The same is true of foreign exchange rules and tax. FEMA governs how non-residents may buy and pay for property in India, and the tax position, in India and wherever you live, differs from family to family. We do not give tax or legal advice. What we do is coordinate. We send your chartered accountant and lawyer the allotment letter, the draft agreement for sale, the payment plan and the registration documents, and we make sure their questions reach the developer and come back answered. If you do not yet have a CA or lawyer in India, we can introduce a few and you choose.
Paying from abroad
Payments for a home bought by an NRI generally move through Indian banking channels, typically the buyer's NRE or NRO account. Which account to use, and what records to keep, is worth settling with your CA and your bank before the first instalment, because it can matter later if the home is leased or sold. On our side, we track the developer's demand letters against the payment plan so that no instalment arrives as a surprise at 2 am your time.
Parents, and homes built for them
A good number of our NRI conversations are really about parents. Sometimes the family wants a flat near their own, sometimes a home designed for older residents. Two of the projects we cover are built for the second case. At Max Estates' campuses in Sector 36A on Dwarka Expressway, two towers at Estate 360 and two at Estate 361 are senior living residences managed by Antara, the Max Group's senior-care company. The homes come fully finished with panic alarms, anti-skid tiles and wider doorways, and Antara runs healthcare on the campus, including a physiotherapy room and lifecare suites. Prices are on request. Completion is due by August 2030 for Estate 360 and September 2033 for Estate 361.
DLF's The Aureva in Sector 63, next to The Arbour, is a single tower of 172 four-bedroom homes built under Haryana's retirement housing policy, with an on-site medical centre planned. It sold out at launch in October 2026, with NRIs making up about a quarter of buyers according to press reports. Any home there now would be a resale, and the policy may limit who can live in or buy these homes. That is a question for your lawyer before it is a question for us.
After handover
Possession is where many remote owners struggle. Someone has to inspect the flat against the agreement, record snags, collect the keys and set up the electricity and maintenance accounts. We do this on your behalf and send a photo and video record of the handover.
After that, LHG can manage the home as part of your portfolio. If it is to be leased, we find and check tenants, prepare the paperwork with your lawyer and look after upkeep between tenancies. If you later decide to sell, we handle the resale, with your CA advising on the tax side. Some clients keep the home for their own visits, and we look after it while they are away.
We earn our commission from developers and say so at the start. Nothing here is legal or tax advice; please take those questions to your own professionals. If you would like the registration papers and site videos for any project above before your next trip, write to us at 621, Emerald Plaza, Sector 65, Gurugram.
